Cost, Payment & Cancellation Policy

How do I pay for my transport service?

You can choose to pay in full online as we accept all major credit cards and PayPal. You can also pay in cash at the time of delivery. If you choose to pay in cash, there is a small partial payment of $199 or less (depending on the distance of your shipment) when you place your order to secure your car’s spot on a truck.

Can I pay the full transport cost with my credit card?

Yes, you can. If you want to pay in full online you can do so at booking by choosing the ‘Regular Price.’ With this option, you can make a convenient, one-time payment with a credit or debit card, as well as through PayPal.

How do I pay for my car transport?

1. Discounted cash price

Truckers are more willing to haul your vehicle at a discounted rate when you pay in cash. With this option, a partial payment is due once the order is assigned to a carrier. You pay the remaining balance directly to the trucker at time of delivery or pickup in either cash, cashier’s check or money order.

Why make a partial payment?

So our customer care department knows the order placement is complete and ready for dispatch.
Truckers will NOT accept personal checks or credit cards at the time of delivery or when the vehicle is loaded.

2. Regular price

With this option, you can pay-in-full by credit card or through PayPal when you schedule your shipment.

Advantages of the regular price

  • Convenient, one-time payment
  • No payment at delivery or pickup
  • Option to finance

To finance your auto transport, select PayPal as your payment method and choose the “PayPal Credit” option when you log-in to PayPal. This option is offered by PayPal and subject to their terms and conditions.

Additional payment options

If neither of the above options work for you, you can also choose to:

  • Make a wire transfer
  • ACH to a bank account
  • Deposit to a bank account

How much does it cost to ship my car?

The total cost depends on a few components:

  • Type of vehicle: size and weight
  • Condition: running or not running. Running means the engine starts and the car moves on its own power. Not running means the car does not start.
  • Type of trailer: open or enclosed
  • Distance/mileage: amount of miles between your ‘to’ and ‘from’ locations
  • Location: metro or rural area
  • Modifications: lowered, lifted, larger tires, racks on top, etc.
  • Seasonal fluctuations: seasonal supply and demands change on certain routes

What is the discounted cash price?

Truckers prefer cash and are willing to do the job for less if they are guaranteed to get payment at the time of completion without having to wait to be paid afterwards. Cash can be in the form of a Cashier’s Check or Money Order, any form of certified funds. It cannot be a credit card or personal check. If you choose to pay with a Cashier’s Check or Money Order, we’ll tell you whom it should be made out to.

Do you offer a Military discount?

Yes, and we are a popular choice among active and retired Military men and women. Give us a call and we’ll let you know the lowest price we can do which will still move your vehicle.

Is there any sales tax on car shipping?

No. Shipping a vehicle is a tax-exempt service. Ship-Quotes’s prices are all-inclusive and there are no additional nor hidden fees.

How do I pay the trucker at delivery?

If you pay in full with a credit card you will not owe anything to the trucker at delivery. If instead you chose the “Discounted Cash Price” option you must pay the trucker in Cash or Certified Funds. Certified funds can include a Cashiers Check or Money Order (but not a Personal Check nor Credit Card.)

Do I have to pay the trucker if I am not fully satisfied with the auto transport service?

Yes, as specified by Federal Law, a trucker must be paid in full for services rendered. It is also in your best interest to pay the trucker in full. If you withhold the trucker’s payment partially or in full, he/she can legally hold the vehicle, until all applicable fees are paid. But not to worry, we are here to help! If you experience any difficulties, don’t hesitate to contact us.

How refunds work

It depends on the status of your order:

Not dispatched order

If your order has NOT been assigned (dispatched) for loading, your payment is fully refundable.

Dispatched order

If your order HAS been assigned (dispatched) for loading, your payment is refundable, less a $199 service fee or the amount of your partial payment, whichever is less.

You are notified by email as soon as your order is dispatched. At this point, we have already made a reservation for your vehicle. Therefore, due to services rendered, we refund the difference to $199.

Is there a discount for shipping multiple vehicles?

Yes, the discount will vary depending on how many vehicles and other particulars of the order. To qualify for a multi-vehicle discount all vehicles will need to be going on the same truck from and to the same place. Give us a call and we’ll let you know exactly how much of a discount you can get over the standard price for shipping each vehicle individually.

Does the shipping cost depend on the value of the vehicle?

Neither the original purchase price nor the current value of the vehicle affect your shipping rate. We consider dozens of factors when determining the cost of shipping.

Can I pay a trucker with a credit card or personal check?

No. If you choose our discounted cash price option and elect to pay the majority of transport cost at delivery in exchange for a lower rate, you must pay the driver in either cash or certified funds. Certified funds would include Cashiers Check and Money Order. Credit Cards are not accepted by truckers because they have no means to process them and personal checks are also not accepted.